We live and work in Mexico so all our items ship from there.

We offer free shipping to all of North America, and only $4 to everywhere else.

Shipping usually takes about 2-3 weeks worldwide.

We use international registered mail to send all packages.

Within 1-2 business days of your purchase we will send you an email with a tracking number, and your item will be on its way!

We are not responsible for any import tax or any other tax that you may be charged in the destination country.

Returns can be accepted to our Mexican or American address. Please consult our Returns and Refunds for more details about returns or contact us at damaartisan@gmail.com.

Chiapas sunset

Most packages will be delivered within 2-3 weeks, however they can take longer.

International shipping dictates that all packages will pass through customs and border inspection. Depending on the time of year (for example: Christmas time) along with other factors, there can be delays in processing packages through customs.

Check the list of Mexican national holidays when the post office is closed. And please don’t hesitate to contact us (damaartisan@gmail.com) if you are concerned about your package.

Mexican National Holidays

  • Jan. 1st New Year’s Day
  • March 21st Birthday of Benito Juárez
  • May 1st Labor Day
  • May 5th Cinco de Mayo, Battle of Puebla
  • Sept. 16th Independence Day
  • Nov. 1st Day of the Dead
  • Nov. 2nd All Souls’ Day
  • Nov. 20th Day of the Revolution
  • Dec. 12th Day of the Virgin of Guadalupe
  • Dec. 24th Christmas Eve
  • Dec. 25th Christmas Day
  • Dec. 31st New Year’s Eve

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